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Our Services

Alpha Support Resources is an established provider of integrated IT solutions. We provide quick, reliable and practical advice to our clients at a low cost. IT Care – a specially tailored package offers regular maintenance and timely advice, to ensure that your machines are operating at the optimum level. This service includes regular ‘health-checks’ of your servers and office network. We also help start-up companies set up their IT infrastructure that allows easy scalability as their business grows.

 

One Stop Shop – Our infrastructure team works hand in hand with our clients to meet their specific IT needs, that would optimize their business.. This includes IT procurement, project implementation and technical support. This service comes along with professional advice from our skilled engineers on your office network infrastructure.

 

Virtual IT Department- We provide our clients with the peace of mind, knowing that their IT infrastructure is being handled by knowledgeable professionals. With quick response, and reduced downtime, our clients sleep comfortably knowing they have a secure business platform. Our core consulting services as below :

IT Support Outsources

Desktop, Laptop, Printers & Scanner, Networks, Server, Cloud and Data Backup keep your devices available, properly maintained your infrastructure and network are being fully optimized for your needs and managed 24/7.

Relocation

Alpha Support is the one-stop shop for all your Malaysia IT relocation-related needs; providing you logistics, man power, packing materials and transportation at highly competitive rates.

Our relocation services include

  • Desktop Relocation
  • Server Relocation
  • Network Relocation

Networking

We will serve construction, design, and use of a network, including the physical (cabling, hub, bridge, switch, router, and so forth), the selection and use of telecommunication protocol and computer software for using and managing the network, and the establishment of operation policies and procedures related to the network.

Cabling Infrastructure

Specify wiring data centres, offices, and apartment buildings for data or voice communications using various kinds of cable, most commonly category 5e (CAT5e), category 6 (CAT6), and Fiber Optic cabling and modular connectors.

Data Backup and Recover

Ever had a moment or multiple moments where your data drove you crazy? Here we are to help you to pull back deletion or corruption data. When you see hard drive failure, boot not found, data crash, virus effected data, cannot see data which saved earlier. No worries we are always ready to help you.

Cloud

Our virtualization services include:

  • Build virtual infrastructure to meet your business requirements.
  • Architect, build, implement virtual infrastructure, cloud infrastructure.
  • Tune/Increase performance of existing virtulization environment.
  • Cloud Solutions and Automation.
  • Upgrade your existing virtual environment.

Asset Inventory Audit Service

To ensure a successful physical inventory in your office, Assertive requires floorplans, facility addresses and key departmental contacts and the fixed asset listing.

Remote Support

Has someone in your office been unable to complete a task because of a minor problem with their computer. Remote Support Services allows our local technicians to provide you with fast service while saving you money and increasing productivity.